Oracle®
Order Management is built to meet the needs of e-businesses.
The open, workflow based architecture supports tailored,
automated fulfillment processes without customization. It
captures multi-channel demand from sources including EDI,
XML, tele-sales or web storefronts. As part of a complete
order to cash solution it enables global order promising
integrated to shipment execution. Order Management is part
of the Oracle E-Business Suite, an integrated set of applications
that are
engineered to work together.
Enable Dynamic Business Processes
Oracle Order Management is 100% Internet based. It is built
on an object-oriented, open API, based architecture that
leverages its workflow design for flexibility without customization.
Within Order Management, APIs are invoked by logic coded
in Oracle Workflow™. Workflow controls the
sequence of events that occur in the processing of both
the customer's order and its respective order lines. This
provides maximum flexibility to use the combination of APIs
and Workflow to efficiently handle not only the standard
fulfillment processes, but also the many exception-based
processes that every business must accommodate.
Flexible,
Workflow Driven Architecture
Order Management has an architecture that is both extensible
and tailorable. Implementing Order Management is fast and
easy because fewer modifications are required to accommodate
specialized fulfillment process requirements. The design
philosophy underlying Order Management
is to provide the maximum capability to tailor the operation
and functionality of this software product to meet company
specific requirements, rather than forcing the company to
reengineer processes to fit the software.
Open,
Modular Design
Where business requirements make customizations unavoidable,
the open, documented API set provided by Order Management
makes extensions easier and less time consuming. This reduces
implementation expense and risk. Also, extensions to Order
Management can be developed in a
technically non-invasive manner to ease upgrades to subsequent
E-Business Suite releases.
Adaptable
User Interface
With its newly designed user interface, Order Management
delivers productive, friendly, screen ergonomics. Regardless
of whether a user is novice or experienced, , the user interface
provides convenient viewing of summary information, status
of orders, line and shipment details, as well as
the capability to enter orders quickly and easily. The use
of folders throughout ensures that users can tailor the
forms to suit their own business practices. Further, Order
Management brings the information to the user on all forms,
rather than requiring them to navigate around to find
information.
